Frequently Asked Questions
Q. Should I notify my neighbors about the fence replacement?
A. Yes. Your neighbors will need to make arrangements regarding their pets and may wish to secure their back yard. They may also wish to remove items from their side of the fence, as items attached to the fence may be unknowingly damaged or disposed of during removal.
Q. Can DalTex fence do anything to stop our dog from digging underneath the fence?
A. We don’t recommend installing fence pickets directly into dirt since this invites rot and insect infestation. Generally, most fences are installed an inch or two above grade. On any fence installed without a concrete footer, we recommend using 2 x 6 treated kick-boards, to prevent pets from digging into the exposed area. (A treated kick-board can be placed in direct contact with the soil without threat of rot or insect infestation.) If you have a persistent dog with a habit of digging, you may consider a concrete footer.
Q. Will Daltex Fence remove items attached to my fence such as lattice, equipment boxes, rain gauges, potted plants, etc.?
A. We ask you to remove your valuables from the fence and work site, so the items aren’t unknowingly damaged or disposed during the fence removal process.
Q. Does the crew trim tree limbs or bushes in the way of the fence?
A. We ask you to handle all required trimming prior to fence installation. Although Daltex crews are experts in custom fence installation, our crews have limited knowledge of proper trimming & pruning practices. Any additional trimming that must be performed by the Daltex crew may be subject to an additional charge.
Q. Does Daltex Fence locate property pins and install the fence on the property line?
A. No. We put the fence back where it was originally located unless you tell us otherwise. If you have concerns about the property line, we recommend you establish the correct location of the property lines before installation of the fence or your fence. This can easily arranged by contracting a local survey company to locate and clearly mark the pins.
Q. Should we be concerned with deeds and codes relating to our fence or gate?
A. Yes. You will need to read the deed restrictions relating to your fence. HOA deeds and local building codes can restrict fence heights, easements, stain color preferences, and even material types. Our experienced fence consultants are familiar with most local codes and will be happy to share their knowledge. However, deeds within HOA associations can vary greatly, and it is your responsibility to read and comply with established requirements.
Q. Will Daltex fence locate underground utilities?
A. Daltex Fence will call Dig Tess prior to the excavation. Please visit their site at http://www.digtess.org for more information.
Q. What is the scheduling process?
A. Our fence consultants will work with you and your family to coordinate scheduling options. The start date could vary from one to three weeks, depending upon the size of the project, material availability, current work load and weather.
Q. Does your crew dig out the old posts and footings?
A. Typically all corner, gate and terminal posts will be dug up and reset in exactly the same spot. Line posts are usually cut below the grade and the new posts are re-spaced. This is standard practice and within AFA industry guidelines, but if desired, line posts can be completely dug out for an additional charge. Please discuss this option with your Daltex fence consultant.
Q. Will my new fence come with a written guarantee?
A. Yes. You will receive a written guarantee covering all defects in workmanship for a period of 1 to 10 years, depending on the type of fence and products installed. (Storm and wind damage are excluded from this warranty.)
Q. Should we consider pressure treated lumber for our wood fence or gate?
A. Pressure treated 2 x 4 rails and 2 x 6 kick-boards, are ideal for the framework. However, in hot, humid environments like ours, pressure treated “fence pickets” tend to warp and/or cup. Consequently, we use pressure treated 2 x 4 rails on all fences, and pressure treated 2 x 6 kick-boards when indicated. But since Daltex is committed to building a durable, long-lasting fence, we do not install pressure treated pickets.
Q. Is it normal to have color variances between cedar pickets?
A. Yes. Since cedar is a natural wood product, it will normally vary in color and hue. But if you prefer a more consistent color, ask your fence consultant about stain options.
Q. What is the difference between Spruce and Western Red Cedar?
A. Spruce is an economical choice that will provide good mid-grade durability. Spruce is white in appearance when first installed, and left untreated will weather to a silvery gray. It will readily accept stain or paint. It is more prone to shrink, warp, check and cup, than is Western Red Cedar.
Western Red Cedar has unique characteristics that make it dimensionally stable. It lays flat, stays straight, and holds fastenings tightly, which translates into longer life for your fence. Cedar also contains natural preservatives that resist moisture, decay and insect damage.
Q. Why should we choose Daltex Fence for our fence project?
A. Because at Daltex Fence we don’t believe in cutting corners. Our attention to detail and quality will deliver a project that will beautify and add value to your home. Our experienced skilled fence consultants will help guide you through the selection process, while our team of skilled workmen will complete the project with a minimum of interruption and leave your landscape clean and orderly. And we stand behind our work with a written guarantee.
We invite you to check out our references to learn what our many satisfied customers have to say about our superior service and workmanship.